Complaints and compliments

We take complaints very seriously. If you would like to make a complaint regarding the surgery or the services we offer, please contact the Practice Manager by telephone or, if you prefer, in writing. Every effort will be made to answer your concerns as soon as possible.

Sidings Medical Practice
14 Sleaford Road
Boston
PE21 8EG

Call: 01205 362173

Alternatively you can make your complaint to NHS England as commissioner of the GP services in England at:

PO Box 16738
Redditch
B98 9PT

Telephone: 0300 311 2233

If you would like support to make your complaint you can contact POhWER the NHS Complaints Advocacy who delivers information, advice, support and Advocacy services throughout England. They can help you with your complaint, their contact details are:

Post: PO Box 14043, Birmingham, B6 9BL

Telephone: 0300 456 2370 (charged at local rate)

Minicom: 0300 456 2364

Text: send the word ‘pohwer’ with your name and number to 81025

Email: pohwer@pohwer.net

You will be allocated an advocate who will support you through the complaint process.

Date published: 10th October, 2014
Date last updated: 26th July, 2022